Business and administration resume examples

Resumes for people who keep organizations running: managing projects, people, offices and calendars.

Rachel Moreno

Project Manager, PMP

[email protected]
+1 713 555 0138
Houston, Texas

Summary

Project manager with nine years of experience delivering construction technology and operations projects worth up to $12 million. Runs teams of 8 to 25 people across three time zones. Last three projects finished within 3% of budget, and one was rescued from a six-week delay.

Experience

Senior Project Manager, Bayou Industrial Services

Jan 2021 – Present · Houston, Texas

Delivered a $12 million maintenance system rollout across 14 plants in 18 months, within 2% of budget.
Recovered a project running six weeks late by re-sequencing work and adding a weekend install crew; it went live two weeks after the original date.
Run weekly risk reviews with vendors and plant managers, keeping a risk log that the finance team now uses as a template.
Manage a team of 22 across engineering, procurement and training.

Project Manager, Gulfline Logistics

Jun 2017 – Dec 2020 · Houston, Texas

Led the move of a 200,000-square-foot warehouse to a new site over one weekend with no missed customer orders.
Introduced a shared schedule and status report that cut weekly status meetings from 90 to 30 minutes.
Managed eight projects at once with a combined budget of $4.5 million.

Education

BBA Management, University of Houston

2013 – 2017 · Houston, Texas

Skills

Project planning and scheduling, Budget control, Risk management, Vendor management, Stakeholder communication, Microsoft Project, Smartsheet, Agile and waterfall

Certifications

Project Management Professional (PMP) — Project Management Institute, 2020

Project Manager resume example

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Priyanka Das

Business Analyst

Summary

Business analyst with six years of experience in insurance. Leads requirements for claims and policy systems, maps processes with the people who run them and writes user stories developers can build from without guessing. Last project removed four manual steps from claims intake and saved 11,000 staff hours a year.

Experience

Senior Business Analyst, Charter Oak Insurance

Mar 2022 – Present · Hartford, Connecticut

Led requirements for a new claims intake process, removing four manual steps and saving about 11,000 staff hours a year.
Ran 30 workshops with adjusters, underwriters and IT to map current and future processes.
Wrote 180 user stories with acceptance criteria; 95% passed testing without rework.
Built the SQL queries and Power BI report that track the new process weekly.

Business Analyst, Riverside Mutual

Jul 2019 – Feb 2022 · Springfield, Massachusetts

Gathered requirements for an online policy change feature now used for 40% of changes.
Documented 25 business processes in BPMN for an outsourcing review.
Coordinated user acceptance testing with 20 business testers across three releases.

Education

BS Business Administration, Information Systems, University of Connecticut

2015 – 2019 · Storrs, Connecticut

Business Analyst resume example

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Brian O'Connell

Operations Manager

[email protected]
+1 317 555 0144
Indianapolis, Indiana

Summary

Operations manager with twelve years in manufacturing and distribution. Runs a 180-person packaging plant working three shifts, with an annual budget of $38 million. Raised output per labor hour by 17% in two years while cutting recordable injuries by more than half.

Experience

Operations Manager, Heartland Packaging

May 2020 – Present Indianapolis, Indiana

Lead a plant of 180 employees over three shifts with an annual operating budget of $38 million.
Raised output per labor hour by 17% by rebalancing lines and fixing the three biggest causes of downtime.
Cut the recordable injury rate from 4.2 to 1.8 through daily safety walks and a near-miss reporting program.
Reduced scrap from 6.5% to 3.9%, saving about $900,000 a year.

Shift Manager, Crossroads Distribution

Mar 2014 – Apr 2020 Plainfield, Indiana

Managed a night shift of 65 associates shipping 30,000 orders a night.
Raised on-time shipping from 94% to 99.2% by changing wave planning.
Trained and promoted six leads, four of whom became supervisors.

Education

BS Industrial Management, Purdue University

2009 – 2013 West Lafayette, Indiana

Skills

Plant operations, Budget management, Lean manufacturing, Safety programs, Workforce planning, Continuous improvement, KPI reporting, SAP

Certifications

Lean Six Sigma Green Belt — 2019
OSHA 30-Hour General Industry — 2021

Operations Manager resume example

Shown in Ledger

Megan Price

Administrative Assistant

[email protected]
+1 503 555 0172
Portland, Oregon

Summary

Administrative assistant with six years of experience supporting a 40-person architecture office. Manages calendars for three partners, handles travel, orders and invoices, and set up a filing system that cut time spent looking for documents in half. Fast and accurate in Microsoft 365.

Experience

Administrative Assistant, Willamette Design Studio

Feb 2021 – Present · Portland, Oregon

Manage calendars, meetings and travel for three partners and support a staff of 40.
Process about 120 vendor invoices a month and match them to purchase orders before payment.
Reorganized shared project files and naming rules; staff now spend half as long finding documents.
Plan the yearly client event for 150 guests within budget.

Office Assistant, Pearl District Dental

Sep 2018 – Jan 2021 · Portland, Oregon

Answered a four-line phone and greeted about 60 patients a day.
Scheduled appointments and sent reminders, cutting missed appointments by a quarter.
Ordered office and clinical supplies within a monthly budget.

Education

Associate of Applied Science in Administrative Office Management, Portland Community College

2016 – 2018 · Portland, Oregon

Skills

Calendar management, Travel booking, Invoice processing, Microsoft 365, Filing and records, Event planning, Phone and front desk, Typing 75 wpm

Certifications

Microsoft Office Specialist: Excel Associate — Microsoft, 2022

Administrative Assistant resume example

Shown in Manuscript

Victoria Hughes

Executive Assistant to the CEO

[email protected]
+1 617 555 0197
Boston, Massachusetts

Summary

Executive assistant with ten years of experience supporting chief executives. Manages the calendar, travel and board meetings for the CEO of a 1,200-person biotech company, acts as the first point of contact for the leadership team and handles confidential matters with discretion.

Experience

Executive Assistant to the CEO, Northshore Biosciences

Sep 2020 – Present · Cambridge, Massachusetts

Manage the CEO's calendar of about 45 meetings a week across time zones, protecting time for priorities agreed each Monday.
Coordinate quarterly board meetings: agendas, board books, logistics and minutes for nine directors.
Plan international travel for trips of up to three countries in a week, including visas and meeting schedules.
Screen requests from 300 staff and outside contacts and resolve most without involving the CEO.

Executive Assistant, Commonwealth Advisors

Apr 2016 – Aug 2020 · Boston, Massachusetts

Supported two managing partners, including calendars, expenses and client events.
Organized an annual client conference for 400 guests, finishing 8% under budget.
Built a tracking sheet for partner commitments that cut missed follow-ups to nearly zero.

Education

BA Communications, Boston College

2011 – 2015 · Chestnut Hill, Massachusetts

Skills

Executive calendar management, Board meeting coordination, International travel, Confidential correspondence, Event planning, Expense reporting, Microsoft 365 and Google Workspace, Concur

Executive Assistant resume example

Shown in Vellum

Laura Kim

Office Manager

Summary

Office manager with nine years of experience running offices of 60 to 120 people. Owns a facilities and supplies budget of $450,000, manages eight vendors and led an office move over a single weekend. Cut supply and service costs by 18% by renegotiating contracts.

Experience

Office Manager, Coastline Software

Mar 2020 – Present · San Diego, California

Run the day-to-day office for 120 employees, including facilities, supplies, security badges and visitor management.
Own a yearly budget of $450,000 and cut spending by 18% by retendering cleaning, coffee and printing contracts.
Planned and managed the move to a new two-floor office over one weekend; everyone worked normally on Monday.
Onboard about 40 new hires a year with a first-day checklist, equipment and building access ready in advance.

Office Coordinator, Mission Bay Legal Group

May 2017 – Feb 2020 · San Diego, California

Supported an office of 60, handling reception, mail, supplies and meeting rooms.
Set up a room-booking system that ended double bookings.
Handled building maintenance requests with the landlord and tracked them to completion.

Education

BA Business Administration, San Diego State University

2013 – 2017 · San Diego, California

Office Manager resume example

Shown in Gutter

Sophie Turner

Receptionist

[email protected]
+1 704 555 0189
Charlotte, North Carolina

Summary

Receptionist with five years of experience at a busy medical practice and a corporate office. Greets about 80 visitors and handles 120 calls a day, books appointments in Epic and keeps the waiting room calm and running on time.

Experience

Front Desk Receptionist, Southpark Family Medicine

Jan 2022 – Present · Charlotte, North Carolina

Check in about 80 patients a day for six providers, verifying insurance and updating details in Epic.
Answer around 120 calls a day on a multi-line phone and book, move or cancel appointments.
Introduced text reminders that reduced missed appointments from 11% to 6%.
Collect copays and balance the cash drawer at the end of each day without discrepancies.

Receptionist, Queen City Insurance Brokers

Feb 2020 – Dec 2021 · Charlotte, North Carolina

Welcomed clients and visitors to an office of 50 and managed meeting room bookings.
Handled incoming mail, couriers and deliveries.
Kept the reception area and kitchen stocked and tidy.

Education

High School Diploma, Myers Park High School

2019 · Charlotte, North Carolina

Skills

Multi-line phones, Appointment scheduling, Patient check-in, Insurance verification, Epic, Cash handling, Microsoft Office, Visitor management

Certifications

Certified Medical Administrative Assistant (CMAA) — NHA, 2022

Receptionist resume example

Shown in Masthead

Angela Ruiz

HR Generalist, SHRM-CP

[email protected]
+1 214 555 0121
Dallas, Texas

Summary

HR generalist with seven years of experience supporting 600 employees across a regional healthcare group. Handles employee relations, leave, onboarding and policy, and led the rollout of a new HR system to four sites. First-year turnover fell from 32% to 21% after she rebuilt onboarding.

Experience

HR Generalist, Lone Star Health Partners

Apr 2021 – Present · Dallas, Texas

Support managers and 600 employees across four clinics with employee relations, leave, pay questions and policy.
Rebuilt onboarding with a 90-day check-in plan; first-year turnover fell from 32% to 21%.
Investigate workplace complaints and write findings, with every case closed within 30 days.
Led the move to a new HR information system for all four sites, including data cleanup and training 45 managers.

HR Coordinator, Trinity Manufacturing

Jan 2019 – Mar 2021 · Fort Worth, Texas

Coordinated onboarding for about 150 new hires a year, including background checks and I-9 verification.
Administered leave under FMLA and tracked return-to-work dates.
Kept employee files audit-ready; the 2020 audit found no issues.

Education

BBA Human Resource Management, University of North Texas

2014 – 2018 · Denton, Texas

Skills

Employee relations, Investigations, Onboarding, Leave administration, HR information systems (Workday), Policy writing, Employment law basics, Manager coaching

Certifications

SHRM Certified Professional (SHRM-CP) — Society for Human Resource Management, 2022

Human Resources Specialist resume example

Shown in Bond

Chris Lawson

Technical Recruiter

[email protected]
+1 303 555 0116
Denver, Colorado

Summary

Technical recruiter with six years of experience hiring engineers and product managers for fast-growing software companies. Made 64 hires last year with an average of 34 days to fill, and 92% of them passed their first-year review. Sources directly and keeps candidates informed at every step.

Experience

Senior Technical Recruiter, Summitstack

Feb 2022 – Present · Denver, Colorado

Filled 64 engineering and product roles last year, from junior developers to directors.
Cut average time to fill from 52 to 34 days by running structured intake meetings and weekly pipeline reviews with hiring managers.
Sourced 70% of hires directly rather than through agencies, saving about $600,000 in fees.
Raised the offer acceptance rate from 71% to 88% by sharing salary ranges early.

Recruiter, Front Range Staffing

May 2019 – Jan 2022 · Denver, Colorado

Recruited for IT and finance clients, placing about 45 contractors and permanent hires a year.
Screened up to 30 candidates a week by phone and prepared them for interviews.
Built long-term relationships with eight client hiring managers.

Education

BA Psychology, Colorado State University

2014 – 2018 · Fort Collins, Colorado

Skills

Full-cycle recruiting
Technical sourcing
Greenhouse ATS
Structured interviews
Offer negotiation
Hiring manager partnership
Employer branding
Recruiting metrics

Recruiter resume example

Shown in Signal

Michael Grant

Customer Operations Manager

[email protected]
+1 614 555 0198
Columbus, Ohio

Summary

Manager with ten years of experience leading customer operations teams of 15 to 60 people. Took a support organization from a 71% to a 90% satisfaction score in two years while volume doubled, promoted nine team members into leadership roles and runs a $4 million budget.

Experience

Customer Operations ManagerBuckeye Home ServicesColumbus, Ohio

Jul 2021 – Present

Lead a department of 60 across support, scheduling and billing, with four team leads reporting to me.
Raised customer satisfaction from 71% to 90% while contact volume doubled, by changing staffing patterns and training.
Cut staff turnover from 45% to 24% a year through clearer career steps and regular one-on-ones.
Manage a $4 million budget and delivered it 2% under plan last year.

Team ManagerOlentangy MobileColumbus, Ohio

Apr 2016 – Jun 2021

Managed a team of 15 agents handling technical support calls.
Brought first-contact resolution from 62% to 78% by building a shared knowledge base.
Promoted five agents to senior and lead roles.

Education

BA Business ManagementOhio State UniversityColumbus, Ohio

2011 – 2015

Skills

Team leadership
Coaching and development
Budget management
Workforce planning
Performance management
Process improvement
KPI reporting
Hiring

Manager resume example

Shown in Heritage

What do employers look for in a business resume?

Give the scale of what you handled: budget, team size, number of sites, how many executives you supported.
Write about outcomes other people felt. A project delivered three weeks early or a process that went from five days to one is easy to picture.
Name the software you use every day. Many postings for these roles filter on it.

Business and administration resume examples

What do employers look for in a business resume?

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