Bank Teller Skills for a Resume

Banks hire tellers who handle money accurately, follow every rule and treat customers well. Show your transaction volume, your accuracy and the referrals you made.

Updated

12 skills at a glance

Hard skills

What the work takes, how a hiring manager judges each skill, and a bullet point that shows it.

  1. Cash handling and balancing

    Show the volume, and how often you balanced exactly.

    Example bullet pointHandled up to $150,000 in cash a day and balanced to the penny on almost every shift.

  2. Banking software

    Name the system and the transactions you process.

    Example bullet pointProcessed transactions in Fiserv, including cashier's checks, wire requests and loan payments.

  3. Fraud and counterfeit detection

    Show fraud you caught or prevented.

    Example bullet pointStopped a check fraud attempt by spotting an altered amount and calling the issuing bank.

  4. Bank Secrecy Act and anti-money laundering rules

    Show that you follow the rules and report under them.

    Example bullet pointCompleted currency transaction reports accurately for cash deposits over $10,000.

  5. Identity verification

    Show careful checks that protected customers.

    Example bullet pointChecked ID and signatures on every withdrawal, stopping an impostor from emptying an older customer's account.

  6. Product knowledge

    Show how your knowledge helped customers and led to referrals.

    Example bullet pointExplained savings and certificate options to customers, leading to about 15 referrals a month.

  7. 10-key data entry

    Show that you enter amounts quickly and correctly, especially at busy times.

    Example bullet pointEntered deposits quickly and accurately on the 10-key pad through busy Friday rushes.

Soft skills

Shown through what you did, never claimed as adjectives.

  1. Accuracy

    Give your balancing record over months, such as cash differences kept under a few dollars.

    Example bullet pointKept cash differences under $5 a month for a full year.

  2. Friendliness

    Show friendliness through customer feedback, regulars who ask for you or survey scores.

    Example bullet pointWas asked for by name by regular customers at the drive-through.

  3. Trustworthiness

    Show responsibility for cash and keys.

    Example bullet pointWas trusted with vault dual control and opening the branch after six months.

  4. Patience

    Show how you helped customers who needed extra time.

    Example bullet pointHelped older customers set up mobile banking step by step at a quiet window.

  5. Sales awareness

    Show referrals that matched customers' needs.

    Example bullet pointNoticed customers paying high overdraft fees and referred them to accounts that suited them better.

Licenses and certifications

Give them a section of their own, with who issued each one and the year or expiry date.

  • American Bankers Association Bank Teller Certificate

Keywords from bank teller job postings

Use the ones that are true for you, in your bullet points as well as your skills list.

  • customers
  • cash
  • drawer
  • fraud
  • deposits
  • accounts
  • checks
  • referred
  • vault

Each posting has its own words. Our guide to tailoring your resume to a job description shows how to find them and where to put them.

Where to put your skills

  • In a skills section: a short list of the hard skills the posting names, in its words.
  • In your bullet points: every skill that matters should show up in something you did, with a result. That is where a hiring manager believes it.
  • In your summary: two or three of the skills the job asks for most.

More on choosing them in how to choose and prove the skills on your resume.

Questions

What skills should a bank teller put on a resume?

Cash handling and balancing, banking software, fraud detection, BSA and anti-money laundering rules, identity checks, product knowledge and 10-key, plus accuracy, friendliness and trustworthiness.

How do I show results as a teller?

Give your daily transactions, your balancing record and your referral numbers, and any fraud you prevented.

Can cashier experience help me get a teller job?

Yes. Cash handling, accuracy and customer service carry over directly, so put them first.

Put them to work

Start from a bank teller resume that already uses these skills, for an invented person, and make it yours in the builder.